AirAsia has once again been awarded World’s Leading Low Cost Airline for the ninth year in a row and World’s Leading Low Cost Airline Cabin Crew for the fifth consecutive year at the World Travel Awards (WTA) 2021.
The WTA celebrates excellence across key sectors of travel, tourism and hospitality. Votes were counted based on recent experiences travelling, including prior to the Covid-19 pandemic. Bo Lingam, Group CEO of AirAsia Aviation Limited said, “This is truly a great way to round off another very challenging year, being awarded World’s Best Low Cost Airline for nine years and World’s Best Low Cost Cabin Crew for five years in a row. “Even though we didn’t fly as much as we would have liked to, we thank the WTA organisers, our 600 million plus guests, peers in the industry and most importantly, our Allstars (staff), for their unwavering dedication and perseverance through what has been our most difficult year yet. Just when we thought 2020 couldn’t be any worse, 2021 really threw us even more curve balls to contend with. “Finally we see blue skies ahead as the world starts to reopen, thanks to vaccines, better testing, education, travel bubbles and global health passports.
“Innovation, value and choice underpin our brand and one thing that stands true for AirAsia – we never waste a crisis. We have spent the downtime in flying over the past 20 months, putting in place a robust model for the future and implementing many innovations to make flying not only safe and affordable, but more hygienic and contactless than ever before.
“After nearly two years of setbacks due to the pandemic, we really look forward to welcoming the new year in and making a huge difference in 2022. We believe our airlines will return stronger than ever as we continue to focus on delivering the very best in terms of safe, affordable and reliable air travel with great friendly service, across the Asia Pacific region.” Suhaila Hassan, AirAsia Group Head of Cabin Crew said, “