AirAsia has been awarded the World’s Best Low Cost Airline at the Skytrax World Airline Awards 2022 for the 13th consecutive year. Considered the global benchmark of airline excellence, the Skytrax World Airline Awards 2022 were decided by a survey of 14.3 million customers of over 100 nationalities who have reviewed over 300 airlines from September 2021 to August 2022.
CEO of Capital A, Tony Fernandes who received the award at the Langham Hotel in London on Friday said: “We did it again! This year feels more special than previous years, as voters supported us despite the most difficult past few years triggered by Covid. The fact we are back in the sky is incredible in itself with no government handouts or big business benefactors and virtually no flying for close to two years. “My sincere gratitude goes to the Skytrax organizers, to the more than 700 million guests who have flown with us and to those who have chosen to vote for us in these passenger’s choice awards time and time again. Last but not least, I’d like to dedicate this award to my fantastic team of Allstars, whose unwavering can-do spirit and attitude has led us this far.
“If there is one silver lining of the past few years, we have used the downtime in flying so we can return stronger than ever. Just a few days ago, we had record day sales, and using our data and our tremendous brand, we are now able to provide our guests with a complete travel ecosystem where they can enjoy travel, e-commerce, logistics and fintech from our travel and lifestyle platform.
“Finally, I see blue skies ahead once again. We have survived, we have rebuilt and we are recovering to deliver greater value and choice than ever before.”
AirAsia Philippines CEO Ricky Isla said, “This recognition is both an honour and a reminder to us all in AirAsia to never rest on our laurels. Our guests can be assured of our commitment to do better each day in all of our areas of operations. We look forward to expanding our market in the Philippines in the years to come so that Filipinos will have the best flight options, best value deals, and ultimately world’s best service as evidenced by our stellar track record of 13 years with Skytrax.”
Edward Plaisted, CEO of Skytrax said: “AirAsia redefined low-cost air travel in Asia and despite the recent post-pandemic challenges, continues to be a firm favourite with customers. Winning the award for the World’s Best Low Cost Airline and an extraordinary 13th time is a fantastic achievement, and we congratulate all the members of the AirAsia family on this momentous occasion.”
Karen Chan, Group Chief Commercial Officer of AirAsia said: “It’s been an incredible month with many wins including our biggest ever sale day post Covid last week, but this really tops the list, to be awarded the World’s Best Low Cost Airline 13 times in a row. “AirAsia is the people’s airline so it’s even more gratifying to win the ‘people’s choice’ Best Low Cost Airline award. “As a huge thank you to the millions of people who choose to fly with us each year and to those who voted for us, we are throwing this special sale with fares starting from just PHP13 – or PHP1 for each year we’ve won!