The two Hyatt resorts in Sanur, Andaz Bali and Hyatt Regency Bali, are delighted to announce the appointment of Hervé Mazella as their managing director. Hervé will oversee the operations of a total of 512 rooms, seven restaurants and nine meeting rooms across both hotels.
Born in southeastern France into a hospitality family, Hervé found his calling early on. He developed an early love for cooking as a child and enjoys balancing the creativity and precision he found in pastry-making. After completing his studies in Hospitality Management at École Hôtelière et de Tourisme Paul Augier in Nice, Hervé enjoyed a rich career path in front desk, F&B, event sales, event and hotel operations and management roles in France, UK and Egypt, in various Relais & Chateaux fine properties and Le Méridien Hotels & Resorts before joining Hyatt in 2012.
His journey with Hyatt started at Grand Hyatt Hong Kong as F&B Executive Assistant Manager, before he rose to the Hotel Manager position three years later. Prior to joining Andaz Bali and Hyatt Regency Bali, Hervé was General Manager of the iconic Park Hyatt Tokyo from 2016 to 2022. One of his career highlights was organizing the Pritzker Architecture Prize event at Tokyo’s Akasaka Palace with the Park Hyatt Tokyo team. For Hervé, one of the things he enjoys the most from his hospitality career is bringing people together from across the globe. “I am committed in creating an environment that allows diversity to develop, express itself and work together.”
Hervé is a true believer in getting the basics right. “Less is more. Sophisticated doesn’t mean complicated. Guests want us to understand what their needs are at specific moments in time. While people have preferences, they come to hotels at different points in their life, or for different purposes. Preferences change. Take the time to understand guests (or people in general). One learns a lot by paying attention, observing, listening and interacting with people.” In his free time, Hervé enjoys scuba diving, gardening, and cooking for his friends and family.