One of the biggest online booking portals, Hotels.com, has again held its Loved by Guests Award this year and The ANVAYA Beach Resort Bali successfully won recognition as a Loved by Guests property with a total score of 9.0 out of 10. The award was handed over by the Bali area Market Manager of Hotels.com, Agnes Hapssari, to E-commerce Manager of The ANVAYA, Dini Asa.
“Guests love your property because you deliver amazing service and you know how to keep your guests happy. The award is a true reflection of how guests feel about their stay at The ANVAYA,” said Johan Svanstrom, President of Hotels.com brand.
“This is a great achievement and we would like to thank our loyal customers, as well as all our beloved staff members at The ANVAYA. This award is for our team’s hard work and could never happen without the team’s consistency in giving the best service to our guests,” said Denny A. Ermansyah, General Manager of The ANVAYA Beach Resort Bali.
Since officially opening two years ago, The ANVAYA has won several awards that reflect customer satisfaction. As the first five-star resort of Santika Indonesia Hotels and Resorts, The ANVAYA aims to present a new definition of luxury travel to its guests.