W Bali – Seminyak’s Craig Seaward has been awarded the Best General Manager in Indonesia on 12th October in the 2019 World Luxury Hotel Awards. The gala ceremony was held at Arctic TreeHouse Hotel, Finland, the award was given to those who are outstanding in brand building, people management and have excellent customer satisfaction practices.
The World Luxury Hotel Awards is a recognized global organization providing luxury hotels with recognition for their world-class facilities and service excellence provided to guests. The ceremony was celebrating the 13th anniversary of the World Luxury Hotel Awards. Guests flew in from around the world to attend the event, which awarded the world’s finest hotels for their luxury offerings and exceptional service delivery.
“I am truly honored to be part of such a distinguished group of winners and to be receiving the Best GM award for Indonesia. The hardworking talent of W Bali have contributed to where I am today, and I thank them for their commitment to the brand’s promise and to fulfilling experience for all guests,” said Craig Seaward, General Manager of W Bali – Seminyak.
A South African national with three decades of experience in the hospitality industry, Craig has been leading W Bali since 2009 when he returned to the island to become the opening General Manager of the property. His passion and enthusiasm to keep delivering electrifying experiences to the guests, providing insider access to what’s new/next, and the hotel’s signature Whatever/Whenever® service makes the property a leading hotel in Bali.