The ONE Legian has recently bagged the Guest Review Awards 2019 by Agoda.com, one of Asia’s leading hotel booking sites. Guest Review Awards 2019 itself is an esteemed award, presented to hotel and accommodation of Agoda’s partners across the globe as a recognition of their high rating customer reviews.
“We are thrilled to have won a 2019 Agoda Customer Review Awards which marks our commitment to delivering the best possible services to our customers. At The ONE Legian, we especially value this award as it is based on real opinions left by our customers, and we always strive to improve our service through their insight.” said Eka Pertama, General Manager The ONE Legian.
These awards become a clear testament to the outstanding guest experiences provided. The achievement is also the result of team’s dedication and passion in serving and delivering the unforgettable experience to the guests.
Customer Review Awards is only to those businesses that use Agoda for booking engine and made genuine reviews. Agoda’s reviewers prioritize location as the top parameter of the five review factors when travelers share a review, followed by the cleanliness of the accommodation, service from hotel staff, value for the money and facilities.
“The Customer Review Plaque highlights the winning properties’ ability to consistently provide a great service that is widely applauded by the traveling public in their reviews. Travelers increasingly trust peer-to-peer reviews when selecting accommodation – relying on their feedback to help choose properties that are in great locations, clean, and good value for money. We want to recognize our partners who with scores over 8.0 consistently deliver for our customers, so guests can rest assured that they have made the right choice when booking at these winning properties via Agoda.” said Mr. Errol Cooke, Vice President of Partner Services, Agoda.