Hotel Nikko Bali Benoa Beach has partnered up with Diversey, a world leading company specialized in professional cleaning and hygiene solutions, in developing and implementing a new Cleanliness, Health, and Safety (CHS) program to anticipate the reopening of the hotel.
The CHS program contains comprehensive and detailed protocols that highlight the intensified hygiene standards, as well as new regulations put in place to ensure the safety of both the guests and staff members. The program is fully compliant with the safety standards from the World Health Organization and Okura Nikko Hotel Management guidelines.
Some of the new regulations includes a minimum of 24 hours interval on room assignment between every check-in, replacing brekafast buffet with in room dining service on request, without additional charge, and intensified cleaning on high touch points in guest rooms, restaurants and public areas.
The program also recommends the use of staircase instead of elevators to avoid sharing a closed space with other guests. As the hotel is a 4-story-high building, this is a healthier alternative as it also promotes body exercise. Physical distancing must be observed in restaurants & bars, and in addition, beach and pool sunbeds are also separated 2 meters away for the guests to enjoy a refreshing sea breeze.
For guests who might require immediate medical assistance, the hotel has an in-house clinic which operates daily, with a 24-hours doctor on call. For emergency situations, guests will be referred to an international standard BIMC Hospital located within 5-minutes by car from the hotel and accepts major international insurance to cover the treatments with specifically trained medical team.
The CHS program will be continuously reviewed and updated to stay current with the latest development on COVID-19. As the world prepares for the New Normal, the hotel is committed to offer attentive and prompt service to help the guests transition to the new way of traveling after the pandemic.